# ReferralCandy Help Center

> Help center for ReferralCandy

## Getting Started

- [The \#1 tip to get you started!](https://help.referralcandy.com/en/articles/2457801-the-1-tip-to-get-you-started.md): How to make your referral program successful
- [Choosing referral rewards](https://help.referralcandy.com/en/articles/2457789-choosing-referral-rewards.md): How to choose the right referral reward for your store
- [Choosing friend offers](https://help.referralcandy.com/en/articles/2457776-choosing-friend-offers.md): How to choose the right friend offer for your store
- [Promoting your referral program](https://help.referralcandy.com/en/articles/2457772-promoting-your-referral-program.md): How to improve your referral email views
- [Getting referrals to go to your store](https://help.referralcandy.com/en/articles/2457810-getting-referrals-to-go-to-your-store.md): How to improve social media shares about your referral program

## Loyalty Campaigns

- [\[Shopify\] Setting up a loyalty campaign](https://help.referralcandy.com/en/articles/15452387-shopify-setting-up-a-loyalty-campaign.md): Reward repeat purchases with Shopify store credit: create a loyalty campaign, choose who's enrolled, customize its emails, and set it live.
- [\[Shopify\] How loyalty store credit works](https://help.referralcandy.com/en/articles/15452617-shopify-how-loyalty-store-credit-works.md): When loyalty store credit is earned, released, and adjusted — qualifying purchases, fulfillment timing, refunds, and stopping a campaign.

## Third-Party Integrations

- [Integration: Using ReferralCandy with Mailchimp](https://help.referralcandy.com/en/articles/2692650-integration-using-referralcandy-with-mailchimp.md): Connect your Mailchimp list to invite customers and track analytics
- [Integration: Remarketing with Meta \(Facebook\) Pixel](https://help.referralcandy.com/en/articles/2888092-integration-remarketing-with-meta-facebook-pixel.md): Increase the ROI of your Facebook Ads by retargeting the leads your customers are already bringing you
- [Integration: Remarketing with AdRoll](https://help.referralcandy.com/en/articles/2938751-integration-remarketing-with-adroll.md): Increase the ROI of your AdRoll Ads by retargeting the leads your customers are already bringing you
- [Integration: Remarketing with Google Ads](https://help.referralcandy.com/en/articles/2888227-integration-remarketing-with-google-ads.md): Increase the ROI of your Google Ads by retargeting the leads your customers are already bringing you

## Troubleshooting & Support

- [Contact us](https://help.referralcandy.com/en/articles/2457892-contact-us.md): Need help? Get in touch with our customer success team

## Advocates & Affiliates' Questions

- [Advocates & affiliates: Viewing earned referral rewards](https://help.referralcandy.com/en/articles/2457860-advocates-affiliates-viewing-earned-referral-rewards.md): Where advocates and affiliates see their earned rewards — open the portal's rewards dashboard to check codes, expiry dates, and payout status.
- [Advocates & affiliates: Why haven't I received my referral reward yet?](https://help.referralcandy.com/en/articles/2457880-advocates-affiliates-why-haven-t-i-received-my-referral-reward-yet.md): Common reasons your referral reward hasn't arrived yet — review period, cash payout methods \(PayPal, Tremendous, store-paid-direct\), and PayPal account/payout issues.
- [Advocates & affiliates: How to unsubscribe from receiving campaign emails](https://help.referralcandy.com/en/articles/11145132-advocates-affiliates-how-to-unsubscribe-from-receiving-campaign-emails.md)
- [Advocates & affiliates: How to sign in to the portal](https://help.referralcandy.com/en/articles/2457863-advocates-affiliates-how-to-sign-in-to-the-portal.md): Sign in to the advocate or affiliate portal with an emailed sign-in link — no password needed — and what to do if it doesn't arrive.
- [Advocates & affiliates: How to customize your unique referral link](https://help.referralcandy.com/en/articles/6647197-advocates-affiliates-how-to-customize-your-unique-referral-link.md): Advocates and affiliates can edit the username part of their referral link from the portal dashboard's Customize option.
- [Advocates & affiliates: How do I refer friends using ReferralCandy?](https://help.referralcandy.com/en/articles/6694698-advocates-affiliates-how-do-i-refer-friends-using-referralcandy.md)