Are successful referrals detected automatically?
Adam avatar
Written by Adam
Updated over a week ago

Yes. Once set up, the ReferralCandy app monitors and detects* successful referrals automatically.

However, it may take a couple of hours after a purchase has taken place for the platform to run through all the necessary verification checks, so it isn't instantaneous.

Each Advocate receives a unique referral link that they can share with their friends. The clicking of this referral link by a friend, combined with the JavaScript tracking code placed on your purchase completed page, and the purchase information sent to us enables the tracking of successful referrals*.

*Note: For eCommerce platforms with specific integration plugins (E.g. Shopify, BigCommerce, WooCommerce), the ReferralCandy app obtains information directly from the platform. The unique referral link together with the information obtained from the platform enables the app to track sales that come from referrals.

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