Help Center

Eventbrite Integration

Last Updated: Oct 07, 2014
To integrate your Eventbrite event with the ReferralCandy app, please follow the below steps (Note: steps are correct as at Dec 2011): 


Part A: Set up your ReferralCandy account

1. Sign up for ReferralCandy here.

2. Go through the account set up wizard. At the integration step, note the javascript tag and email address. You will need them for the Steps B and C. 

3. Complete the rest of the set up wizard.

Part B: Insert the image tag into your order confirmation page 

Note: Eventbrite does not allow you to insert javascript tags into your order confirmation page. For the integration, you would have to insert an image tag into the order confirmation page instead.

4. Obtain your image tag by following the instructions here

5. Go to your event's admin page. You can do so by clicking on 'My events' on the top navigation bar and clicking the name of your event in the table that appears below. 

6. Click 'Edit Order Confirmations' on the left sidebar of the page.

7. Scroll down to 'Customize the Order Confirmation Page' and click on the blue HTML icon in the textarea edit bar, a popup window will appear, and insert your image tag (obtained from Step 4) to the end of the text.

8. Click the 'Update' button on the left bottom of the page to update the HTML. 

9. Click the green 'Save Changes' button below the page to save your changes. 


Part C: Sending invoice emails to ReferralCandy

10. Go to your Eventbrite Accounts tab (by clicking the 'Account' link on the top right corner of the page)

11. In the left side bar 'Your Account', click 'Multi-User Access'

12. Click the green 'Add Email Address' button

13. Enter the email address obtained in step 2 into the 'Email' input box

14. For 'Grant this user access to' setting, choose 'Selected events only' and select the event that you are running the referral program for

15. For the 'Actions this user can perform' setting, choose 'Selected actions only' and click 'Deselect All Actions'

16. For the 'This user should receive a copy of' setting, choose 'Selected emails only' and only select 'Order confirmation emails'

17. Click the green 'Save' button to save it. 

Still have questions? Contact us.

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