Help Center

What is a ReferralCandy Advocate Portal?

Last Updated: Mar 28, 2017
Each ReferralCandy account comes with a ReferralCandy Advocate Portal. The Portal directs visitors to their personal Sharing and Rewards Pages (via their email address). 

The ReferralCandy Advocate Portal provides your customers with easy access to their sharing options (e.g. email, Facebook, Twitter), and enables them to track their earned rewards!

(The ReferralCandy Advocate Portal above has been produced with our new template system. If you are using the old dashboard and want to upgrade, please contact us.)

There are two modes for the ReferralCandy Advocate Portal:
  1. Limited to existing advocates only
    • ​​People with existing ReferralCandy Advocate Portal accounts can use the Portal to get to their personal Sharing Page. People without existing ReferralCandy Advocate Portal accounts will see the following message when they key in their email address: "Sorry, this email address is not eligible for our Referral Program".
  2. Existing advocates + New signups
    • ​​Any visitor to the ReferralCandy Advocate Portal, even those who aren't yet enrolled in your referral program, can use the Join Page to sign up for your referral campaign and access their personal Sharing Page by entering their email address. A new Sharing Page will be created for new advocates. 
To toggle between these 2 modes, please refer to this help article.

​Note: Your referral campaign must be Active / Paused in order for the ReferralCandy Advocate Portal to appear. When your campaign is Stopped, the ReferralCandy Portal URL will redirect to your Store URL instead.​ 

Still have questions? Contact us.

Have other questions? Contact us.

support@referralcandy.com
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