Help Center

Change the logo used in my referral campaign

Last Updated: Apr 03, 2017

*Note: The format of the image file needs to be either jpeg, png or gif and the file cannot exceed 1 MB in size. We recommend a logo of 280px (width) and 140px (height). The logo will be resized to a max width of 300px and a max height of 100px if it exceeds either.

If you are on the updated dashboard (how can I tell?):

  1. Logos are shared between pages and emails, so you only have to upload once. 

  2. Go to the Emails & Pages page of your dashboard and click "Edit theme" on the theme you wish to edit. 

  3. Click "Edit email" on the Referral Email. 

  4. Click on the white block that says "CLICK HERE TO UPLOAD A LOGO". 

  5. Click the "Upload Logo" button that appears on the right panel. 

If you are on the previous dashboard (how can I tell?):

  1. Login to your ReferralCandy account and go to the Emails & Pages page

  2. Go to the 'Campaign Settings' box on the right of the page. 

  3. Click the 'Change logo' link in the Logo row, and a popup box will appear. Select an *image file using the popup box and click on 'open' to choose it. 

  4. Once you choose the image file, it will be uploaded and the page will reload when the upload is completed.

Still have questions? Contact us.

Have other questions? Contact us.

support@referralcandy.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete