Unfortunately, many ecommerce platforms don't provide us with sufficient access to their coupon generation feature to allow us to automate this for you so you will have to create the Referral Reward coupon codes manually. (see exceptions at the end of the article)
Creating the coupon codes yourself through your store's admin panel is the best way to ensure that the coupon codes will work with your store's checkout process, giving you greater control over the coupon code conditions and functionality which are ultimately defined by your ecommerce platform
ReferralCandy then helps you distribute these codes to your customers after specific triggers. We do not affect the functionality of these pre-set coupon codes.
Exceptions: ReferralCandy is able to automate the coupon generation for your referral program if you are using BigCommerceOAuth (automatic) or Shopify Plus (please contact ReferralCandy Support to set up this feature) as your ecommerce platform.
Have other questions? Contact us.