Help Center

How does ReferralCandy charge commission?

Last Updated: Aug 18, 2017

We released a new pricing plan on 4 Aug 2017. If you signed up after 4 Aug 2017, you are on our new Premium Plan. If you signed up before 4 Aug 2017, you are on one of our old plans. 

If you are on our new Premium Plan 

Commission

ReferralCandy charges commission only on purchases by new customers referred to your store.

The commission only applies to the first three purchases the referred friend makes, regardless of the number of referred purchases that you choose to reward the referring advocate for 
and regardless of the minimum purchase amount needed to be eligible for a referral reward. There is no commission charged when advocates use their referral reward.

The commissions on referral sales are tiered:

  • 5% on the first $1,000 referral sales of the month
  • 3.5% on the next $10,000
  • 1.5% on the next $100,000
  • 0.25% thereafter


If you are on one of our old plans

Commission

ReferralCandy charges commission only on purchases by new customers referred to your store.

The commission only applies to the first three purchases the referred friend makes, regardless of the number of referred purchases that you choose to reward the referring advocate for 
and regardless of the minimum purchase amount needed to be eligible for a referral reward. There is no commission charged when advocates use their referral reward.

Minimum Usage Fee

Suppose you’re an online retailer on the Professional plan (minimum usage fee of $195/month) and make $20,000 in new sales from referrals using ReferralCandy in a given month.

We would charge you a 1.95% commission on this amount, or $390. You don’t pay the minimum usage fee as the commission is above the minimum usage fee of $195.

Still have questions? Contact us.

Have other questions? Contact us.

support@referralcandy.com
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