Help Center

Run your referral program in multiple languages

Last Updated: Jun 14, 2017

Before you start language integration

  • Activate multiple languages for your referral program
  • You may need a developer to help you with multiple language integration
  • Your store needs to have multiple languages activated

The steps to enable multiple language integration this depend on the type of integration that you are using to connect your store with ReferralCandy. You may be using Email Integration, Javascript Integration or API integration to connect ReferralCandy with your store.

A. Email Integration

You will need to specify the advocate's preferred language in the invoice email that is BCC’ed to ReferralCandy. Refer to the note at the bottom of this article for a list of 2 letter abbreviations for every language. For example, for Spanish you can add "es" to the invoice.

This can be added anywhere in the invoice email and will help us to identify the preferred language for that advocate. We will automatically scan your invoices for this.

B. Javascript Integration

You will need to specify the advocate's preferred language as part of the Javascipt Integration (see note at bottom of article for the 2 letter abbreviations).
e.g. data-locale="es" will let us know that you want to use the Spanish template for this Advocate.

C. API Integration

You will need to specify the advocate's preferred language as part of the API Integration (see note at bottom of article for the 2 letter abbreviations).
e.g. data-locale="es" will let us know that you want to use the Spanish template for this Advocate.
 

Language Tags


Note: The 2 letter abbreviations for the languages are below and follow the ISO 639-1 standard

  • English (Default): en

  • Chinese (Simplified): zh-CN

  • Chinese (Traditional, HK): zh-HK

  • Chinese (Traditional, TW): zh-TW

  • Danish: da

  • Dutch: nl

  • French: fr

  • German: de

  • Italian: it

  • Japanese: ja

  • Norwegian: no

  • Russian: ru

  • Spanish: es

  • Swedish: sv‚Äč

If you'd like to run your referral program in a language that is not listed above, you can "map" this unsupported language to one of the existing templates. This is what you have to do:

  1. Add any language from the above list of abbreviations that you will not be using  as part of your referral program (e.g. Russian) from the  Store Settings page  of your dashboard.

  2. Go to the  Emails & Pages section  of your dashboard and select "Edit HTML / CSS" for any of the program pages.

  3. Select the additional "Locale" json file from step #1 (e.g. ru.json),  edit the default language directly for the various page assets, and click Publish Changes when you're done  (refer to image below).

  4. To update the language of email assets, you can directly edit the text from within the email editor.

  5. For your integration, you should still use the 2 letter abbreviation of the template that you've chosen  (i.e. "ru" for Spanish).

Note: Since we don't fully support the language that you are using, some system error messages will be displayed in the language of the template (i.e. Russian in this example)

Still have questions? Contact us.

Have other questions? Contact us.

support@referralcandy.com
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