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Show a post purchase popup to my customers

Last Updated: May 25, 2018

Before Starting:

This article is for the post purchase popup that works with Email Integration. If you are using Javascript Integration, check out this article: Javascript Integration with Post Purchase Popup​.

Make sure that your store provides you with dynamic checkout variables, which are required for this widget to work.

What is a Post Purchase Popup Widget?

The Post Purchase Popup Widget is a ReferralCandy Portal Sharing Panel that appears as an overlay right after your customers make a purchase at your store:

Post purchase popup widget - ReferralCandy

(The popup above has been produced with our new template system. If you are using the old template system and want to upgrade for free, please contact support.)

To enable the Post Purchase Popup Widget after Email Integration:

Post purchase popup widget script - ReferralCandy
  1. Go to your  Widgets page.

  2. Go to the "Post-Purchase Popup" section.

  3. In the section, click the arrow in the "Add Code Snippet" row.

  4. Click "Copy" in the box that drops down after the arrow is clicked.  
  5. Edit the data-attributes* in the HTML/Javascript snippet to include dynamic checkout variables for the customer. (The snippet is pre-filled with dummy values and you need to replace them with the dynamic checkout variables)

  6. Insert the updated snippet into the purchase completed page just before the HTML </body> tag. For some platforms there may be a ​box for you to insert scripts that you want to run on the "Thank You" or purchase completed page of the checkout process

Do note that your referral campaign must be active in order for the Post-Purchase Popup to appear. 

* If you only want to enrol customers who have consented to marketing in the referral program, you need to let us know whether they have consented. You can do this by populating the optional 'data-accepts-marketing' field when the script is loaded. If 'data-accepts-marketing' is set to false, the customer will be unsubscribed and banned from the referral program. 


Still have questions? Contact us.

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