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ReferralCandy Help Center

What is a ReferralCandy Portal?

Last Updated: Apr 15, 2016 07:14AM UTC
Each ReferralCandy account comes with a ReferralCandy Portal. The Portal directs visitors to their personal Portal Sharing and Rewards Pages (via their email address). 

The ReferralCandy Portal provides your customers with easy access to their sharing options (e.g. email, Facebook, Twitter), and enables them to track their earned rewards!

(The ReferralCandy Portal above has been produced with our new template system. If you are using the existing dashboard and want to upgrade please contact support.)

There are two modes for the ReferralCandy Portal:
  1. Limited to existing advocates only - People with existing ReferralCandy Portal accounts can use the Portal to get to their personal Portal Sharing Page. People without existing ReferralCandy Portal accounts will see the following message when they key in their email address: "Sorry, this email address is not eligible for our Referral Program"

  2. Existing advocates + New signups - Any visitor to the ReferralCandy Portal, even those who aren't yet enrolled in your referral program, can use the Portal Access Page to sign up for your referral campaign and access their personal Portal Sharing Page by entering their email address. A new Portal Sharing Page will be created for new advocates. 
To toggle between these 2 modes, please refer to this help article.

‚ÄčNote: Your referral campaign must be Active / Paused in order for the ReferralCandy Portal to appear. When your campaign is Stopped, the ReferralCandy Portal URL will redirect to your Store URL instead.‚Äč
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