To activate, pause or stop your referral campaign:
- Go to your ReferralCandy account's campaign status page.
- At the status page, click the button in the 'Campaign Status' box and click the option that you want.
The color of the box indicates the current state of the campaign:
- Referrals are tracked and your campaign is fully operational
- Emails inviting new customers to your referral campaign and reward emails are being sent out
- Referrals are tracked but no referral emails are sent out to enrol new Advocates
- Advocates who have already been invited to your referral campaign will still be rewarded for successful referrals. However, new customers will not be invited to your referral campaign.
- Only emails rewarding advocates for referring their friends are sent out
- Referrals are not tracked and no emails are sent out
- Use this option when customizing your campaign to prevent partially edited templates from being sent out to customers.
|Campaign State||Referrals||Referral Email||Reminder Email||Reward Email|
|Pause||Tracked||Not Sent||Not Sent||Sent|
|Stop||Not Tracked||Not Sent||Not Sent||Not Sent|