Welcome, Guest Login

Support Center

When will referral rewards be sent to an advocate?

Last Updated: Dec 17, 2015 08:01AM UTC
Referral rewards are delivered once the following conditions are met:

1. The advocate makes enough rewardable referred purchases to be eligible for a reward.

2. Depending on the type of referral reward, there may also be an additional delay:
  • For coupon referral rewards (both single-use and multiple-use coupon code rewards) - Coupon rewards will be sent out immediately once the first 2 conditions above have been met. A reward email will be sent to advocates to inform them of the reward. Advocates can then access the (single-use or multiple-use) coupon code from their Portal Rewards Page. 
  • For cash referral rewards (through PayPal or donations) - Cash rewards will only be paid out after ReferralCandy has successfully billed you for the cost of the cash rewards due to your advocates. The following sequence of events will result in the cash reward being paid out: 
    1. The advocate has let ReferralCandy know his/her PayPal email address. 
    2. After the advocate has entered their PayPal email address*, ReferralCandy will bill you for the cost of the cash rewards due to the advocates. Billing will happen once a month, together with the monthly usage charges.
    3. Once you are successfully charged for the cost of the cash rewards, those cash rewards due to the advocates (either via PayPal or a donation made on their behalf) will be paid out. 
Note: If the advocate does not enter his/her PayPal email address, you will not be charged for the cost of the cash reward due to that advocate. You will only be charged for the cost of a cash reward due to an advocate after the advocate enters his/her PayPal email address. 
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found