Help Center

Can I use ReferralCandy if I'm not using a supported ecommerce platform?

Last Updated: Mar 24, 2017

View our current list of supported platforms

If you are not using one of ReferralCandy's supported platforms, note that ReferralCandy can integrate with almost any online store. As long as the below steps are possible on your store platform. 

  1. Forward/BCC invoice emails to ReferralCandy immediately after each purchase with relevant transaction information.

  2. Insert a Javascript referral tracking code on your purchase completed page.

For guidance on how to perform these 2 steps for your store platform, please check with your store platform provider as they can help you navigate your stores admin panel.

Alternatively, you can try Javascript or API integration if your store does not allow you to forward or BCC invoice emails to ReferralCandy. You can also use these options if your want more accurate tracking or more custom integration.

View 'known' unsupported platforms

Note: Based on feedback from retailers, ReferralCandy is currently unable to support the following platforms:

  • Online Platforms
    • Amazon
    • Crowdfunding platforms (e.g. Indiegogo, Kickstarter, GoFundMe etc.)
    • Etsy
    • Eventbrite
    • Freshbooks
    • Infusionsoft
    • Moonfruit
    • PayPal (where the user is redirected to PayPal to complete the purchase)
    • Quickbooks
    • Salesforce
    • Squarespace
    • Tilt
    • Weebly
    • Wix
    • Zepo
    • Mobile Apps (iOS, Android, Windows, Symbian etc.)

If you are using one of these known platforms we do not support, we sincerely apologise in advance. We cannot assist you with setting up a referral program at this point in time.

Drop us a note with the store platform you prefer so that when we support it we can get in touch with you. 

Are you looking for offline referral programs? Will our referral program work with brick and mortar stores?

We have a new product for brick and mortar stores called CandyBar. Check it out at https://www.candybar.co

 

Still have questions? Contact us.

Have other questions? Contact us.

support@referralcandy.com
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