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Can I use ReferralCandy if I'm not using a supported ecommerce platform?

Last Updated: Oct 05, 2016 08:38AM UTC
View our current list of supported platforms

Even if you're not using one of our supported platforms, ReferralCandy has a standalone solution that can integrate with almost any online store as long as you are able to do the following 2 steps (view 'known' unsupported platforms below):
  1. Insert a Javascript tracking code on your purchase completed page (the page where your customers get directed to after they complete a purchase)
  2. Forward/BCC invoice emails to ReferralCandy immediately after each purchase with relevant transaction information

Alternatively, you can also connect via an advanced integration if you are unable to perform the 2nd step above. 

For guidance on how to perform these 2 steps for your specific ecommerce platform, please check with your ecommerce platform provider with as they are best placed to help you navigate your platform's admin panel.

Note: Based on feedback from retailers, ReferralCandy is currently unable to support the following platforms:
  • Online Platforms
    • Amazon
    • Crowdfunding platforms (e.g. Indiegogo, Kickstarter, GoFundMe etc.)
    • Etsy
    • Eventbrite
    • Freshbooks
    • Infusionsoft
    • Moonfruit
    • PayPal (where the user is redirected to PayPal to complete the purchase)
    • Quickbooks
    • Salesforce
    • Squarespace
    • Tilt
    • Weebly
    • Wix
    • Zepo
  • Mobile Apps (iOS, Android, Windows, Symbian etc.)
  • Offline referral programs (i.e. brick and mortar stores)

If you are using one of these above mentioned platforms, we sincerely apologize in advance as we aren't able to assist you with setting up a referral program at this point in time.
However, please do drop us a note and let us know what platform you are using so that we can get in touch with you when we develop a solution for you.
support@referralcandy.com
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