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How are cash rewards / commissions calculated on referred purchases?

Last Updated: Aug 03, 2016 12:56PM UTC
The ReferralCandy app will, as far as possible, extract the subtotal amount (the amount after any discount is applied, but before taxes and shipping are added in) from the invoices that you forward to ReferralCandy and use this figure as the basis for calculating cash rewards (if this option is chosen) / commissions.

However, this can only happen if the subtotal amount is explicitly stated on the invoice emails (Standard Integration) or via your Advanced JS tracking code / API call (Advanced Integration). If you're using an ecommerce platform that has a custom integration with ReferralCandy (i.e. Shopify, BigCommerce, WooCommerce) we extract the amount directly from your platform.

If the subtotal amount isn't explicitly stated, the next closest amount to the subtotal amount will be used to calculate cash rewards / commissions. 

1. Example in which ReferralCandy can extract subtotal amount from invoice

Information in invoice:
 
Price of product: $100
Discount: 10%
Subtotal: $90
S&H: $10.00
Taxes: $5.00
Total: $105

In this example, ReferralCandy can extract the subtotal and will calculate the cash reward / commission on the subtotal amount (i.e. $90). 


2. Example in which ReferralCandy is not able to extract subtotal amount from invoice

Information in invoice:

Price of product: $100
Discount: 10%
S&H: $10.00
Taxes: $5.00
Total: $105

In this example, the subtotal amount is not present in the invoice, and ReferralCandy will extract the total amount and will calculate the cash reward / commission on the total amount (i.e. $105). 
support@referralcandy.com
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